Recall

Recall Uspa U-type toilet seat (december 2021)

Uspa U-type toilet seat: what's the problem?
It turns out that there is a problem with the temperature sensor in the U-type toilet seat (seat heating). If the seat heating is set, the seat may become too warm for use. That’s why a recall is taking place.

Which serial numbers are affected by the recall?
The recall applies to the Uspa U-type toilet seat with serial numbers starting with DC2101EU, DC2105EU, DC2106EU and DC2107EU. The serial number is located on the back of the device.

Do you have a Uspa U-type toilet seat that is subject to this recall?
Then pay attention to the following:

• If you notice that your seat is (too) warm, please contact us immediately by phone on 085-1301959. We will help you to switch off the seat heating. You can continue to use the shower function and drying function of your toilet seat. These ones work properly.
• The seat heating is off by default. If your seat does not get warm, you do not need to change the settings. You can continue to use the shower function and drying function of your toilet seat. These ones work properly.

What does Toilet Op Maat do to help customers?
We will inform the customers about the recall. As soon as we have received new toilet seats, we will replace the current U-type toilet seats at the relevant customers under warranty.

How can you contact Toilet Op Maat about this recall?
We can be reached by phone on 085-1301959 or send an email to info@toiletopmaat.nl.
We are happy to help you!